“Coverage, Coarseness and Classification: Determinants of Social Efficiency in Priority Queues”
نویسنده
چکیده
Many service providers utilize priority queues. Many consumers revile priority queues. However, some form of priority service may be necessary to maximize social welfare. Consequently, it is useful to understand how the priority scheme chosen by a revenue-maximizing firm differs from that a social planner would impose. We examine this in a single server-queue with customers that draw their valuation from a continuous distribution and have a per-period waiting cost that is proportional to their realized valuation. The decision maker must post a menu offering a finite number of waiting time-price pairs. There are then three dimensions on which a revenue maximizer and social planner can differ: coverage (i.e., how many customer in total to serve), coarseness (i.e., how many classes of service to offer), and classification (i.e., how to map customers to priority levels).
منابع مشابه
Effective Coverage as a New Metric for Monitoring Progress towards Universal Health Coverage
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تاریخ انتشار 2016